I was recently participating in a webinar about a MOOC-style first-year writing course, and a few words kept confusing me. Content. Delivery. Scale. . . . Especially the last one stops me in my tracks.
SCALING?
When Tenzing Norgay Sherpa and Edmund Hillary climbed Mt. Everest for the first time, they weren’t doing numbers. They were undertaking a superhuman challenge. It was a qualitative matter. It was a matter of inspiration. Making the impossible accessible. Showing that someone could actually do it. Redefining success. “Because it was there.” It, the mountain that had killed countless people for trying. They were scaling the un-scale-able.
“The real value add[ed] of higher education,” says Joshua Kim, writing on Inside HigherEd, “cannot occur at web scale. It can only occur at human scale.” That scale occurs “where a skilled and passionate educator interacts directly with a student to guide and shape their learning.” As Kim adds, in an article meant to debunk myths and criticism of open, at-scale online education (not a critique of it), “[o]pen online courses at scale expose just how valuable, essential, and irreplaceable are our tight-knit learning communities. Never before has the teaching efforts of a gifted, knowledgeable and passionate instructor . . . been as valuable and as essential.” Online education at scale has to somehow find ways to substitute one-on-one and/or face-to-face human interaction, decreasing the time and attention given by an educator to learners who can ask questions, feel the presence. In a writing class, only some things can be scaled without fundamentally compromising learning. Continue reading